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Asked: Feb 29 '12 at 22:55

Seen: 973 times

Last updated: Apr 19 '12 at 00:45

I am having trouble logging into my account! For some reason, I cannot log in. When I request to have the temporary link to access my account, I receive the link from my email, but when I click it, I am sent to a page that says I am not logged in, and then redirected right back to the log in page. But when I search my name under the users, it says I have logged in... Please Help!! I had to create a new account in order to ask this question, but for some reason I was able to create an account with the same username I chose for my inward quest account...

asked Feb 29 '12 at 22:55

Fatsuma's gravatar image

Fatsuma
11112


IQ Meta is a completely separate site to Inward Quest so it does not check if you have the same username or not.

When I request to have the temporary link to access my account, I receive the link from my email, but when I click it, I am sent to a page that says I am not logged in

As soon as you request a temporary link, your original password is expired so when you are sent to the login page again, you need to enter a new password (possibly it might even work with the previous one again) otherwise you will not be allowed access to your account.

It's not clear from your description if you have entered the new password on going to the login page.

If you have and it is still not working, please try it with another web browser. If you are running any kind of "cookie killer" software, it will interfere with your logins.

link

answered Mar 02 '12 at 02:35

Simon%20Templeton's gravatar image

Simon Templeton ♦♦
2.2k172242

edited Mar 02 '12 at 10:21

Hey Simon,

When I click on the temporary sing in link that is sent to my email, I am not asked to type in a new password, i am taken to a page that says not logged in, then I am taken to the normal log in page. At first I thought this was the page where I would enter a new password but when I did, I cannot log into my account, but when I searched my name under users, it says that I have logged in ( but I cant access any of my info.) I even tried to see if my computer was allowing cookies and it is.

(Mar 06 '12 at 01:27) Fatsuma

@Fatsuma: Can you tell me which web browser (and version number) you are using to access the website? Also, please could you try it with a different web browser and see if the same thing happens?

(Mar 06 '12 at 04:23) Simon Templeton ♦♦

I am so sorry for the late response but the temporary log in page finally works! I had to restore my computer for other reasons, but after that the log in works fine now. thank you though for your help!

(Apr 19 '12 at 00:45) Fatsuma
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